What Happens When the Untrained Search for Training Information

Paihama, Jorgina Kumbe do Rosario and Suleman, Hussein (2016) What Happens When the Untrained Search for Training Information, Proceedings of 20th International Conference on Theory and Practice of Digital Libraries (TPDL'16), 5-9 September 2016, Hannover, Germany, LNCS, 405-410, Springer.

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Unemployed and information illiterate people often have the greatest need for information because it could change their lives. While a lot of information on jobs and training is available online, it is unclear if the target users are indeed able to find such information. This paper presents the findings of a study of the expectations of low skilled people with low information literacy when searching for information about training courses. The results indicate that users have access to technology and information is indeed available online but the users who need this information most are not able to find it using conventional search engines.

Item Type: Conference paper
Uncontrolled Keywords: Information Retrieval Information Literacy Low Literacy Low Skills Unemployment Training
Subjects: Information systems
General and reference > Document types > Surveys and overviews
Information systems > Information retrieval
Date Deposited: 24 Oct 2016
Last Modified: 10 Oct 2019 15:32
URI: http://pubs.cs.uct.ac.za/id/eprint/1099

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