Exploring Co-Design with Breastfeeding Mothers

Wardle, Chelsea-Joy and Green, Mitchell and Mburu, Christine Wanjiru and Densmore, Melissa (2018) Exploring Co-Design with Breastfeeding Mothers, Proceedings of 2018 CHI Conference on Human Factors in Computing Systems, 21-26 April 2018, Montreal, Canada, ACM.

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Abstract

Designing mobile applications for breastfeeding mothers can be challenging; creating spaces to foster co-design -- when a mother's primary focus is on her child rather than on design activities - is even more so. In this paper we discuss the development of the Milk Matters mobile application, a tool developed to motivate women to donate their surplus breast milk to the local milk bank. We look at the importance of different approaches to understanding the mothers, comparing workshops, surveys, and cultural probes. Through our work we identify three factors to consider when co-designing with and for mothers: 1) interrupted interactions 2) elements that might distract a baby and 3) the importance of empowering mothers through positive reinforcement. Based on these factors we examine our methodological approaches, suggesting ways to make future research with breastfeeding mothers more productive.

Item Type: Conference paper
Uncontrolled Keywords: breastfeeding; breast milk donation; mobile applications; co-design; cultural probes; user-centred design.
Subjects: Information systems
Alternate Locations: https://dl.acm.org/citation.cfm?doid=3173574.3174056
Date Deposited: 20 Sep 2019
Last Modified: 10 Oct 2019 15:31
URI: http://pubs.cs.uct.ac.za/id/eprint/1314

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