UCT CS Research Document Archive

What Happens When the Untrained Search for Training Information

Paihama, Jorgina Kumbe do Rosario and Hussein Suleman (2016) What Happens When the Untrained Search for Training Information. In Fuhr, Norbert, László Kovács, Thomas Risse and Wolfgang Nejdl, Eds. Proceedings 20th International Conference on Theory and Practice of Digital Libraries (TPDL'16) LNCS(9819), pages 405-410, Hannover, Germany.

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Abstract

Unemployed and information illiterate people often have the greatest need for information because it could change their lives. While a lot of information on jobs and training is available online, it is unclear if the target users are indeed able to find such information. This paper presents the findings of a study of the expectations of low skilled people with low information literacy when searching for information about training courses. The results indicate that users have access to technology and information is indeed available online but the users who need this information most are not able to find it using conventional search
engines.

EPrint Type:Conference Paper
Keywords:Information Retrieval
Information Literacy
Low Literacy
Low Skills
Unemployment
Training
Subjects:H Information Systems: H.0 GENERAL
A General Literature: A.1 INTRODUCTORY AND SURVEY
H Information Systems: H.3 INFORMATION STORAGE AND RETRIEVAL
ID Code:1099
Deposited By:Paihama, J. K. do R.
Deposited On:24 October 2016