UCT CS Research Document Archive

Towards Communication and Information Access for Deaf People

Blake, Edwin, William Tucker and Meryl Glaser (2014) Towards Communication and Information Access for Deaf People. South African Computer Journal 54:10-19.

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In tightly circumscribed communication situations, an interactive system resident on a mobile device can assist Deaf people with their communication and information needs. The Deaf users considered here use South African Sign Language and information is conveyed by a collection of pre-recorded video clips and images. The system was designed and implemented according to our method of community-based co-design. We present several stages of the development as a series of case studies and highlight our experience and the implications for design. The first stage involved ethnographically inspired methods such as cultural probes. In the next stage we co-designed a medical consultation system that was ultimately dropped for technical reasons. A smaller system was developed for pharmaceutical dispensing and successfully implemented and tested. It now awaits deployment in an actual pharmacy. We also developed a preliminary authoring tool to tackle the problem of content generation for interactive computer literacy training. We are also working on another medical health information tool. We intend that a generic authoring tool be able to generate mobile applications for all of these scenarios. These mobile applications bridge communication gaps for Deaf people via accessible and affordable assistive technology.

EPrint Type:Journal (Paginated)
Keywords:assistive technology, authoring tools, co-design, health care, information and communications technology for development, international computer drivers licence, mobile computing, pharmacy
Subjects:J Computer Applications: J.0 GENERAL
ID Code:993
Deposited By:Blake, Edwin H
Deposited On:19 November 2014
Alternative Locations:http://sacj.cs.uct.ac.za/index.php/sacj/article/view/236